Novastem FAQs

Start by filling a medical questionnaire that you can find by going in the Apply for treatment button or it could be send to you via email by our patient coordinator. You will be contacted over the phone or email to submit your medical records afterwards you will have a Medical evaluation with a physician who will determine if you qualify for the treatment.

Over the past 4 years, we have treated over 400 patients with an excellent safety program.

As with any treatment, there are no guarantees that you may experience any improvements. However, we have seen patients improve in their conditions compared with their condition prior to therapy.

We follow up with all of our patients for up to two years by phone in order to obtain as much information as possible. We have not received any serious adverse events in our patients treated at the moment.

We usually expect to see results 3 months after the therapy. After that, we usually do not see any other improvements.

Our stem cell therapy is not a cure for any disease and will not provide a full recovery.

They are immunoprivileged and do not cause a reaction. However, we do an allergy test before the therapy so we are certain you will not have any reaction to the components.

Treatment costs vary from condition to condition. Treatments start at around $8,000 USD and can also vary with amount of stem cells to be applied.

Unfortunately, we do not have any payment plans at the moment, all treatment must be covered two weeks prior to your procedure.

As soon as our medical staff receives your medical records, your assigned patient coordinator will schedule a phone call conference with a member of our medical team.

Stemedica Cell Technologies is the manufacturer and provider of our stem cells. They are monitored by the FDA and have Current Good Manufacturing Practices.

UWe have three different types of applications; Intravenous, Intrathecal and local application to affected area.

The amount of stem cells administered varies and depends on the condition to be treated as well as the patient’s height and weight.

This is a one-time procedure. Depending on the patient’s condition, it can be done at least every six months. Stem cells tend to have a lifespan of 12-18 months. After that period and depending on how your body reacts to them, we recommend that you reapply treatment.

Our intravenous infusion is an outpatient procedure. A patient, on average, spends 5 hours upon arrival to discharge. Our combined therapy does require an overnight stay at our facility where you are discharged the following morning.

You will receive personalized instructions from your patient coordinator prior to your appointment.

We are located in Clinica Santa Clarita Calle Juan Sarabia (calle 10) #8452, Zona Centro Tijuana Baja California Mex., 22000.

Yes, all of our treatments include ground private transportation. Our local drivers will meet you in San Diego and securely transport you in our luxury cars to our clinic.

Stemedica, obtains mesenchymal stem cells (MSCs) from human bone marrow. These cells are adept at maintaining and repairing tissue. Through a patented and proprietary process, Stemedica harvests the most viable cell colonies and manufactures them in a low-oxygen environment, ensuring the highest levels of quality and consistency. This process also produces cells that are able to migrate, engraft and provide more measurably effective results than other stem cells on the market.

No. The goal of stem cell therapy is to empower the body to heal itself. Stem cells are the basic building blocks of life, the basic cells from which our bodies are made. They are formed at conception and specialized to become all of the different tissues of the body: muscles, nerves, organs, bones, blood and so on. In general terms, stem cells are progenitor cells that lead to the creation of new cells. Once administered, stem cells follow inflammatory signals from damaged tissues and have multiple ways of repairing these injured areas.

Because each condition and each patient is unique, there is no guarantee what results will be achieved or how quickly they may be observed. Most patients report positive results in as little as a couple of weeks to 1-3 months, but it can take as long as 6-9 months. We recommend physical therapy, healthy nutrition, and a commitment by friends and family to support the patient’s desire to improve. Please continue to work closely with your referring physicians for post-therapy care.

After your first intravenous delivery, MSCs will continue to proliferate and carry on their work of repairing tissue. Some patients choose to receive treatment more than once to expedite the healing process. That decision is yours. If you decide to repeat the treatment, a waiting period of 6 months is recommended.

There are multiple factors in determining the cost of treatment. Please contact us to have your case evaluated. Typically, private or public health insurance does not cover stem cell treatment.

Yes. Once you are approved for treatment, your patient coordinator will help you to obtain your records if you do not have a copy of them through a signed HIPAA forms. A Novastem medical specialist will go over them with you and also discuss any drug allergies you may have. Please inform us if you take blood thinners.

It is only natural for close friends and family members to express concern when a patient pursues an innovative course of treatment. Remember, a great amount of people initially voiced doubts about previous groundbreaking diagnostic tools and therapies such as vaccinations, dialysis and even x- rays. The truth is that the scientific and medical communities have espoused the potential benefits in stem cells for decades for the treatment of a variety of human ailments. Novastem and Stemedica believe that MSC-based stem cell therapy is advanced enough to be offered as a viable and ethical option for individuals seeking solutions to life-altering ailments that have not responded to traditional treatment. Moreover, we routinely treat patients from multiple countries, including Canada, the U.S., England and Australia.

Please call Novastem Health Services toll free at 1(844) 668-2783. (From Mexico, please call 01800-845- 0039). A Novastem patient coordinator will then assist you through the whole process. Once we have received your detailed medical history, a physician will review the records, discuss treatment options with you and schedule the earliest available appointment. This process takes 1 to 3 weeks.

Clínica Santa Clarita is located just fifteen minutes away from [San Diego Lindbergh Field (SAN) and Tijuana International Airport (TIJ)] which can be reached from all over the globe through major Airline carriers. If you travel to San Diego, you may choose to stay in a hotel in San Diego, and we will arrange transportation from and to your hotel. You will need one of the following documents to re-enter the U.S.:

  • U.S. Passport
  • U.S. Passport Card
  • Enhanced Driver’s License (EDL)
  • Trusted Traveler Program Card - NEXUS, SENTRI or FAST

U.S. citizens do not require a visa or a tourist card if staying 72 hours or less when visiting our clinic. If you are visiting from any country other than the U.S., please visit the Mexican Immigration website for travel requirements.

Mexican law requires that any non-Mexican citizens under the age of 18 departing Mexico must carry notarized written permission from any parent or guardian not traveling with the child to or from Mexico, as well as proof of the parent/child relationship (usually a birth certificate or court document) – and an original custody decree, if applicable.

Contact the Mexican Embassy or the nearest Mexican consulate for current information.

The official currency of Mexico is the Mexican Peso. Money can easily be exchanged at currency houses and banks, however, U.S. dollars are readily accepted and credit cards can be utilized at most locations

At Clínica Santa Clarita, skilled physicians and clinicians surround you. In addition, Novastem has close connections to several of the most esteemed medical institutions and emergency care facilities in Baja California. To alleviate any worry, we can help you arrange medical travel insurance to assure that you are fully protected during your very short stay with us, or should you need to return to your home country.